Terms of service

Terms of Service

OVERVIEW

This website is operated by Sauna Source. Throughout the site, the terms “we,” “us,” and “our” refer to Sauna Source. Sauna Source offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink, including our Return and Refund Policy, Shipping Policy, and Privacy Policy. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws, regulations, or rules.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.

PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. We make every effort to display as accurately as possible the colors, features, specifications, and details of our products. However, we do not guarantee that product descriptions, images, pricing, availability, or other content on the site are accurate, complete, reliable, current, or error-free.

We reserve the right to modify, discontinue, or limit the quantities of any products or services at any time without notice.

PRICING AND AVAILABILITY

All prices are subject to change without notice.

We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted. We do not guarantee that all items will be available at the time of your order. In the event a product is unavailable, backordered, discontinued, or incorrectly priced, we reserve the right to cancel or refuse any order placed for that product.

ORDERS AND BILLING

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, the same credit card or payment method, and/or the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

PAYMENT TERMS

Payment is due at the time the order is placed. We accept approved payment methods made available at checkout, which may include major credit cards, debit cards, PayPal, Google Pay, Apple Pay, and other payment options shown on our website at the time of purchase.

We do not accept cash, checks, money orders, or other offline forms of payment unless expressly stated otherwise.

By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping charges.

ORDER PROCESSING AND SHIPPING

After an order is placed, we will send a confirmation email to the email address provided at checkout. Orders are typically processed within 1–2 business days, unless otherwise stated on the product page or communicated to you directly.

Estimated delivery times are provided for convenience only and are not guaranteed unless explicitly stated otherwise. Shipping times may vary based on product availability, manufacturer lead times, carrier delays, weather events, and other factors outside of our control.

Please review our Shipping Policy for additional information regarding shipping timelines, delivery expectations, and related terms.

RETURNS, REFUNDS, AND CANCELLATIONS

Please review our Return and Refund Policy for full details regarding returns, refunds, exchanges, damaged items, and cancellations.

We reserve the right to deny returns, refunds, or exchanges that do not comply with our posted Return and Refund Policy.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, downloads, and overall site design, is the property of Sauna Source or its content suppliers and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, modify, transmit, republish, or exploit any content from this site without our prior written consent.

PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform unlawful acts;
to violate any international, federal, state, or local laws or regulations;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to submit false or misleading information;
to upload or transmit viruses or malicious code;
to collect or track the personal information of others;
to spam, phish, scrape, crawl, or interfere with the security features of the Service;
or to attempt to circumvent pricing, discount, or checkout systems.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

THIRD-PARTY TOOLS AND LINKS

We may provide you with access to third-party tools, services, or links over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or endorsements of any kind.

We are not responsible for the content, accuracy, policies, or practices of third-party websites or services.

DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, all products and services are provided “as is” and “as available,” unless otherwise expressly stated in writing.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sauna Source, its owners, officers, employees, affiliates, agents, contractors, suppliers, or service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the site, the purchase of any product, or any other claim related in any way to your use of the Service or any product.

Our total liability for any claim arising out of or relating to any product or order shall not exceed the amount actually paid by you for the product or order giving rise to the claim.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Sauna Source and its affiliates, officers, employees, agents, contractors, licensors, and service providers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: support@saunasourcehq.com
Phone: (657) 332-1651